Automatic Emotion Detection in Social Media for on the fly Organizational Crisis Communication

TitleAutomatic Emotion Detection in Social Media for on the fly Organizational Crisis Communication
Publication TypeConference Paper
Year of Publication2015
AuthorsPoels, K, Hoste, V
Conference NameProceedings of the First International Conference on Human and Social Analytics (HUSO 2015)
Date Published2015/10/11
Conference LocationSt. Julians, Malta
AbstractWe present early stage research ideas on automatic emotion detection on social media (Twitter) during an organizational crisis and how this can be used for rapid and effective organizational crisis communication.